Webinar

Cost to Serve Analytics to Drive Continuous Improvement

Go beyond productivity metrics for bigger efficiency gains and measurable project impact.


Webinar

Cost to Serve Analytics to Drive Continuous Improvement

Go beyond productivity metrics for bigger efficiency gains and measurable project impact.

Watch the recording

Your Operational team is tasked with improving service and lowering the overall expense of your operation through process improvements. But does your team have the data they need to drive the biggest efficiency gains? Productivity metrics are not enough to build a scalable and impactful continuous improvement practice in your operation. 

What’s needed is an additional layer of cost data. Cost to Serve analytics show you what it costs to perform every action in your operation. Going far beyond productivity metrics, you can use Cost to Serve to drill into problem areas and expose their root cause. 

Learn how to use Cost to Serve data to find areas of opportunity in continuous improvement. We’ll show you how to identify, develop, and measure the impact of your continuous improvement projects. 

In this webinar, you will learn how to:

  • Drill into the data to discover what is causing an area of high costs – so you know where to focus your efforts 
  • Measure the value of your continuous improvement projects in dollars
  • Prioritize your continuous improvement projects in order of financial impact
  • Use network cost metrics to expose continuous improvement opportunities