Globalization and the growing reliance on digital technology have radically shifted customer needs and expectations. These customers want faster delivery, customization to fit their needs, and a wide variety of products and services—all things that have led to increased costs. Identifying your Cost to Serve per customer, product, equipment, and employee is the first step to tackling your biggest cost savings opportunities. 

Learn how to leverage your Cost to Serve data towards:

• Driving a culture of accountability for labor costs
• Improving processes based on labor cost
• Reinvesting cost savings into facility innovations
• Identifying and repricing unprofitable customers and product types