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No distribution environment is as challenging as an E-commerce operation. Customers demand a high quality, continual, never-ending cycle of product, delivered fast. A mobile and always plugged-in customer expects instant gratification; and demands on your distribution arm are steep. Operations can make or break an E-commerce business.
Productivity and cost analysis for E-commerce companies are imperative to drive success. Easy Metrics equips E-commerce operations with the tools they need to maximize employee utilization, and increase quality and productivity. Features include:
- E-commerce LMS that tracks quality and service tied to individual employees, processes, and SKUs
- Mobile data and reports to see how your employees are doing nearly in real-time
- Revealing true labor cost by SKU so you can price your products correctly
- Show you which processes, SKUs and employees are losing money and making money on labor