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Get answers to our most common inquiries regarding our company, platform, and warehouse solutions.

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Price Discovery for Margin Recovery in Distribution

Distribution costs now rival COGS, with 30–40% of transactions not priced accurately. Industry research finds 1.5–3 EBITDA points hiding in plain sight, buried under blended averages that mask the real cost by customer, order profile, fulfillment path, and service tier. Cost to Serve gives you the numbers to price the work correctly for strong margins.

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Targeted Cost to Serve

Targeted Cost to Serve (TCTS) gives warehouse operations and finance leaders a workload-adjusted metric for measuring true cost performance. Instead of relying on static budgets, TCTS adjusts targets based on actual workflow complexity, order mix, and operational demand. This helps organizations identify cost drivers, compare facilities fairly, and align operations and finance around one shared metric.

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Guide

Essentials of Labor Forecasting

Today's operations leaders overwhelmingly name labor - that is, recruiting and retaining the best talent and managing the efficiency of their employees and teams - as their top priority. But today's complex customer requirements and fulfillment variability means that everything is in flux. When everything is changing, it's too hard to get an accurate view into when, how much, and where you need labor at any given time.

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Supercharge Your Warehouse Productivity

The challenge of improving an operation’s productivity can be overwhelming. Modern warehouse teams are expected to achieve high levels of performance, to meet budgets and run a profitable operation no matter how difficult the product mix – without sacrificing quality or safety.

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The Productive Workforce

If you had a hunch that you have some employees that are checked out, and disengaged from their work, you’re probably right. 70% of employees are not engaged. This causes many problems that spill into areas of safety, productivity, quality, absenteeism, and more. In a distribution environment, employee engagement is critical, and more importantly, achievable with the right plan.

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Already Have an LMS?

Labor Management Systems are designed and marketed toward increasing productivity in the workplace, and therefore reducing costs. Unfortunately, these systems only give you productivity data on direct processes–leaving other cost and time metrics invisible and unutilized. If the goal is to reduce overall costs, then looking purely at productivity metrics isn’t enough. This is why many companies aren’t seeing the cost savings they were expecting with an LMS alone.

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Peak Season Visibility

Recent years have brought dramatic shifts in distribution demands. Productivity needs to increase to keep up, but labor management Systems require change management. Peak season is the worst time to take on a labor management project. But many companies are rushing straight into labor management solutions and making costly mistakes.