Volatility is now the rule, not the exception. Labor shortages, unpredictable order volumes, and supply chain disruptions are forcing operations leaders to make high-stakes decisions with limited visibility. Published in collaboration with Logistics Management, the Operational Agility Benchmark Report reveals how industry leaders adapt faster, make smarter labor and process decisions, and turn disruption into sustained performance gains.
Meet Easy Metrics Leadership at Gartner Supply Chain 2026
Book a 1:1 meeting with Easy Metrics senior leadership at Gartner Supply Chain Symposium, May 4–6 in Orlando. We’ll discuss how enterprise warehouse operators are reducing labor costs, improving productivity, uncovering hidden operational inefficiencies, and improving margin through real-world customer outcomes and lessons learned.
Today's operations leaders overwhelmingly name labor - that is, recruiting and retaining the best talent and managing the efficiency of their employees and teams - as their top priority. But today's complex customer requirements and fulfillment variability means that everything is in flux. When everything is changing, it's too hard to get an accurate view into when, how much, and where you need labor at any given time.
The challenge of improving an operation’s productivity can be overwhelming. Modern warehouse teams are expected to achieve high levels of performance, to meet budgets and run a profitable operation no matter how difficult the product mix – without sacrificing quality or safety.
If you had a hunch that you have some employees that are checked out, and disengaged from their work, you’re probably right. 70% of employees are not engaged. This causes many problems that spill into areas of safety, productivity, quality, absenteeism, and more. In a distribution environment, employee engagement is critical, and more importantly, achievable with the right plan.
Labor Management Systems are designed and marketed toward increasing productivity in the workplace, and therefore reducing costs. Unfortunately, these systems only give you productivity data on direct processes–leaving other cost and time metrics invisible and unutilized. If the goal is to reduce overall costs, then looking purely at productivity metrics isn’t enough. This is why many companies aren’t seeing the cost savings they were expecting with an LMS alone.
Recent years have brought dramatic shifts in distribution demands. Productivity needs to increase to keep up, but labor management Systems require change management. Peak season is the worst time to take on a labor management project. But many companies are rushing straight into labor management solutions and making costly mistakes.
In this webinar, learn how to optimize your network’s performance without the hassles of change management. Discover how to analyze cost to serve to find waste, create cross-site benchmarks, and drive corrective action.
LMS Update: Expanding into networked labor management
Software that helps organizations manage their workforces, labor management systems (LMS) are used to orchestrate schedules, track time and attendance records, and generate workforce productivity reports. Used by businesses of all sizes—and across most industries—LMS is especially useful for those that have complex, large workforces
