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RESEARCH: Operational Agility Benchmarking Report

Volatility is now the rule, not the exception. Labor shortages, unpredictable order volumes, and supply chain disruptions are forcing operations leaders to make high-stakes decisions with limited visibility. Published in collaboration with Logistics Management, the Operational Agility Benchmark Report reveals how industry leaders adapt faster, make smarter labor and process decisions, and turn disruption into sustained performance gains.

Guide

Targeted Cost to Serve

argeted Cost to Serve (TCTS) gives warehouse operations and finance leaders a workload-adjusted metric for measuring true cost performance. Instead of relying on static budgets, TCTS adjusts targets based on actual workflow complexity, order mix, and operational demand. This helps organizations identify cost drivers, compare facilities fairly, and align operations and finance around one shared metric.

Type

Topic

Blog

Understanding Operational Metrics: Movement and Travel Metrics

Blog

Make Them Come and Want To Stay

Blog

Understanding Operational Metrics: Volume and Throughput Metrics

Blog View Category: Labor management system

Your Existing LMS Might Be More Valuable Than You Think

Labor Management Systems promise to deliver productivity and efficiency, but they can be so much more—it just takes a change in perspective.

Blog View Category: Labor costs View Category: Productivity management

9 Steps for Accurate Labor Budgeting & Forecasting

Webinars & Events

10 Metrics & KPIs To Manage Your Workforce For Operational Excellence

See how to measure and align goals so you can take the right action to optimize cost, speed, and quality of your operation across customers, people and processes with a standard set of labor cost and performance metrics.