The internet of things (IoT) has arrived and the explosion of data sources in the operational environment has begun. This podcast explains the tremendous value that can be gleaned from integrating multiple data sources together into your labor management and cost to serve analysis.
If you are a manufacturer, you likely have retail customers on an eager “treasure hunt” for quality issues to recover their associated chargebacks (sometimes referred to as “expense-offsets”). Was the label not placed perfectly? Chargeback. Were there errors on an EDI document? Chargeback. Was the wrong carrier routing used? Chargeback. The chargeback treasure hunt looks […]
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Cost To Serve in Your Warehouse: 5 Things You Should Know from EasyMetrics If you jump through hoops for your customers, the conversations might sound like this: “Sure, we can put a rush on that”“Yes we can do value-added services”“Did you get the free inventory our sales team sent?” How do you know these are […]
Have you ever had the sneaking suspicion that you are losing money on labor for one of your customers? You are not alone. Nearly every labor-intensive facility we’ve analyzed over the last 18 years has had at least one customer whose packaging, distribution process, or customization demands result in financial losses on labor. In part […]
Congratulations! You caught the big fish. Your sales team worked months, or even years, on cultivating relationships in hopes of landing the customer of your dreams. High fives all around. You’re mentally spending your bonus on a vacation to Tahiti. Right? One of my favorite customer quotes is this one:“The best day of your life […]