Good labor management has become a necessity in today’s very competitive distribution environment. In our hundreds of implementations, we have learned that there are 7 key factors you must have for a successful labor management program (LMS). They are: [ … ] Read More
Category Archives: Cost to Serve
Cost to Serve – The 4th Dimension of Process Analysis
Objective and measurable employee performance standards are an excellent way to drive workforce engagement, improve productivity, and measure process improvement. The most common method of deriving performance standards is through the use of Engineered Labor Standards (ELS). This involves [ … ] Read More
Cost to Serve – Customer Profitability Analysis
“A box is a box!” Those were the infamous words a manager at one of our customer facilities stated to us years ago. No matter how hard we tried, we could not convince him that a box is not [ … ] Read More
Cost To Serve – A Smarter Way to Improved Supply Chain Profitability
Supply chains are complex entities. Even if you simplify your product range and your upstream suppliers, you still have to deal with the ramifications of diverse customers, their expectations, their location and the logistics needed to meet their requirements. [ … ] Read More
Thinking Beyond Labor Management
The tight labor market and finding good people is on the top of every manager’s mind right now, so maximizing productivity with labor management is a very hot topic. However, we also need to think long term because there [ … ] Read More
Warehouse Industry Trends Presented to WERC
WERC, the Warehouse Education and Research Council, is a really fantastic organization that has done a lot to help educate professionals in the distribution industry. Easy Metrics was fortunate to be able to present at a WERC conference back [ … ] Read More
How E-Commerce Is Changing Distribution
E-commerce has forever changed distribution and created a level of complexity never before seen, with higher customer expectations and new retail demands. Distribution centers are now required to ship several different ways: 1. Bulk Ship – Traditional full [ … ] Read More
Unit Cost – Measurement of Continuous Improvement
One of the challenges when measuring process productivity is deciding on what measurements and metrics to use. Industrial Engineers take a reductionist approach and try to get as much process detail (metrics) as possible. This is useful, but makes [ … ] Read More
Data – The Key to Continuous Improvement
The business world has evolved to one of data driven decision making. From our own experience, we have seen a multitude of times where the data paints a completely different story than just managerial observation. As part of any [ … ] Read More