COVID-19 disruptions in distribution center workforce and the path forward As the last 6 weeks have unfolded, we’ve seen supply chain distribution operations react and adjust to many unforeseen challenges in the face of COVID-19. As we settle in to immediate impacts, it becomes clearer that some of these changes could become the new normal, […]
E-commerce has forever changed distribution and created a level of complexity never before seen, with higher customer expectations and new retail demands. But the question is, how do you ride the economic wave of e-commerce, and enjoy the new revenue opportunities, but also drive profitable fulfillment? It’s complicated. Because the new distribution requirements make it […]
Good labor management has become a necessity in today’s very competitive distribution environment. In our hundreds of implementations, we have learned that there are 7 key factors you must have for a successful labor management program (LMS). They are: 1. Track 100% of Time The goal of any labor management system should be to see […]
Objective and measurable employee performance standards are an excellent way to drive workforce engagement, improve productivity, and measure process improvement. The most common method of deriving performance standards is through the use of Engineered Labor Standards (ELS). This involves an industrial engineer conducting time and motion studies, data analysis, and industry best practice methodology to […]
“A box is a box!” Those were the infamous words a manager at one of our customer facilities stated to us years ago. No matter how hard we tried, we could not convince him that a box is not a box when it comes to employee performance standards. There are big boxes, small boxes, heavy […]
Supply chains are complex entities. Even if you simplify your product range and your upstream suppliers, you still have to deal with the ramifications of diverse customers, their expectations, their location and the logistics needed to meet their requirements. While customer satisfaction is a hugely important criterion by which supply chain success is judged, so […]
The tight labor market and finding good people is on the top of every manager’s mind right now, so maximizing productivity with labor management is a very hot topic. However, we also need to think long term because there is one thing that is constant and that is change! There has been a lot of […]
