Cost to serve is the measurement of cost factors that go into the servicing of a customer, or the production of a product. When paired with revenue, cost to serve analysis enables you to accurately calculate profitability by customer, product types, production lines, facilities, processes. Cost to serve analysis enables you to accurately identify unprofitable […]
Most operations have some kind of continuous improvement initiative ongoing at any given time. There are a variety of continuous improvement methodologies: Kaizen, Six Sigma, Lean and Total Quality Management are all good examples. One of the most common improvement models is the PDCA (Plan, Do, Check, Act). Each step is distinct and intuitive: Plan: […]
Update: This program is full, and we had are no longer accepting applications for a free OpsFM Assessment. If you wish to talk to us about conducting an OpsFM Assessment for your operation, reach out at https://www.easymetrics.com/contact/ . Our customer team will be happy to discuss it with you. COVID-19 disruptions in distribution center workforce […]
E-commerce has forever changed distribution and created a level of complexity never before seen, with higher customer expectations and new retail demands. But the question is, how do you ride the economic wave of e-commerce, and enjoy the new revenue opportunities, but also drive profitable fulfillment? It’s complicated. Because the new distribution requirements make it […]
Good labor management has become a necessity in today’s very competitive distribution environment. In our hundreds of implementations, we have learned that there are 7 key factors you must have for a successful labor management program (LMS). They are: 1. Track 100% of Time The goal of any labor management system should be to see […]
Objective and measurable employee performance standards are an excellent way to drive workforce engagement, improve productivity, and measure process improvement. The most common method of deriving performance standards is through the use of Engineered Labor Standards (ELS). This involves an industrial engineer conducting time and motion studies, data analysis, and industry best practice methodology to […]
“A box is a box!” Those were the infamous words a manager at one of our customer facilities stated to us years ago. No matter how hard we tried, we could not convince him that a box is not a box when it comes to employee performance standards. There are big boxes, small boxes, heavy […]
